Ian and his team were very good. The finished product was excellent, and we worked together on careful planning the early stages and agreeing the final designs. The steps and path he had to work with were irregular and he nicely levelled and standardised the steps and path to get the right pattern to fit. We had a good dialogue discussing this all through. Ian was excellent in being transparent about the sequence of work that needed to be done, and once we’d ordered the tiles, he took on the responsibility of managing the interface with the tile shop to pick the tiles up so we didn’t have to worry about being around for the delivery. The job took a bit longer than expected because of the weather and fitting in other jobs, but the final product was brilliant. I’ve never had so many neighbours and passers by stop and stare at our house. The path is a crowning glory after 7 years of renovating. Thank you.